Privacy Policy

Our commitment to customer privacy

A. Commitment to your privacy

Zowasel Group (Zowasel.Com Ltd, Zowase Limited, Zowasel Inc.) (“we,” “our” or “us”) recognize/s that your privacy is essential to you and we are committed to protecting your (“your,” “you”) Personal Data.

“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Zowasel, which connects crop sellers with buyers, offers sellers bids through the Zowasel Marketplace to purchase quantities of the crop that meet certain quality specifications, as more fully described in your Zowasel Marketplace Agreement or Zowasel Standard Quality Crop Specification (“Zowasel Marketplace”).

This privacy policy (the “Privacy Policy”) applies to Personal Data we receive and handle about participants in connection with:

• Your use of this website and mobile applications (each, the “Site”);
• Participation in Zowasel Marketplace;
• Communication related to Zowasel Marketplace;
• Participation in the Zowasel services of binding contract offers and acceptances, market data, price information, messaging;
• Offers of Zowasel Marketplace of crops;
• Offers of Zowasel Transport of crops;
• Offers of Zowasel Trade Finance
• Offers of Zowasel Sustainable Crops
• Grower offers;
• Use of information to improve the flow of the transaction;
• Market data;
• Ability to connect with Zowasel representatives or grain market Trustees, Facilitators;
• Use of the APIs, SMS, USSD, IVR, and other platforms through which Zowasel makes the Services (as defined below) available.

B. The kinds of information that we process

The kinds of Personal Data we collect and process, by or on behalf of us, may include:

• Contact Information: such as your name, home or business address, email address, telephone number,
• Personal Details: your name, date of birth, employer, profession, and job title.
• Technical Information: such as technical data collected about your interaction with our websites, mobile applications, and email communications including IP address; log files; unique device identifiers; pages viewed; date and time of access; content of request; username; password; usage data; device type; browser type and settings; language settings; aggregate statistical information; the transferred volume of data; and website requesting access.
• Marketing Data: includes cookie data, browsing history, advertising interests, responses to direct marketing, and opt-outs from direct marketing.
• Grower Data: includes grower offers, transport offers, crop data, agronomic data, land data, satellite imagery data, and grower management data.
• Financial Information: payment information, bank details, card details, purchase interests, and purchase history.
• Credit Information: If applicable, we may collect credit information based on your participation in Zowasel Marketplace.

C. How we collect Personal Data

Generally, we collect Personal Data from:

• Direct Interactions: such as when you contact us, inquire about our product or services, provide us with information in connection with our services, participate in surveys or questionnaires,
• Mobile Applications: For example, when you download or use one of our apps, some apps may have specific privacy statements that include more specific information that you should review.
• Cookies and Automated Technologies: These include when you visit or interact with our Site(s) or click on links in emails.
• Public Sources: such as when we must collect Personal Data from publicly available sources, including land registries and government agencies.
• Social Media: such as Personal Data that you make available by linking to social media platforms using social media plug-ins or your social media profile(s).
• Technologies: such as when you use or receive service offerings that include agronomic, data recording, mapping, satellite, USSD SMS, etc.
• Partners: This is when you provide personal data to an authorized Zowasel partner, distributor, or reseller.
• Private Third-Party Sources: such as when third parties provide information to us.

D. Cookies

About Marketplace Platform use, components of our Marketplace Platform may use “cookies” (these are files implanted in your hard drive by some websites to store information about your web use patterns) to enhance or personalize our Marketplace Platform.

Cookies allow for the collection of information such as:

• browser type;
• time spent on the Site;
• pages visited;
• language preferences.

E. How we use Personal Data

The primary purpose(s) we collect your Personal Data is to:

• Enable the creation of bids and offers in Zowasel Marketplace;
• Allow the availability of purchase orders, prices, and bid offers;
• Enable crop sampling, including crop quality and specifications;
• Verify your identity;
• Respond to your queries;
• Provide our products and services to you;

F. Legal Basis for Processing Personal Data

The legal basis for processing your Personal Data in connection with the purposes may, depending on the circumstances, rely on any of the following legal bases:

• The processing is necessary for connection with a contract entered into with you, or for your benefit;
• We or a partner has obtained your prior written consent to the processing;
• The processing is required by all laws, statutes, or regulations applicable to the respective Zowasel affiliate(s);

G. How we use credit information

To the extent applicable to your participation in Zowasel Marketplace, we strictly assess your credit application using the credit information we obtain from you or a credit reporting body.

H. The circumstances in which we may disclose Personal Data

We may disclose your Personal Data to external providers of services, such as entities providing crop analysis and providers of security, marketing, financial credit, and IT services.

I. International Transfer of Personal Data

Personal Data that we collect may be transferred and stored in a jurisdiction other than the jurisdiction in which your Personal Data was originally collected and transferred between any of the countries in which we, our related entities, or our service providers or international distributors operate.

J. Security of your Personal Data

Once in our possession, we take all reasonable precautions to protect the personal and credit information we hold about you from misuse, interference, loss, and unauthorized access, modification, or disclosure.

K. Third parties

With regard to your use of certain components of the Marketplace Platform, certain components of our Marketplace Platform may contain links to third-party websites and social media features that a third party hosts.

L. Access to and correction of your information

You may request that we provide you with access to the personal or credit information we hold about you at any time.

M. How You Can Manage Your Privacy

You may limit the collection of certain website information by deleting or disabling cookies. Most computers' Internet browsers enable you to erase stored cookies, block all cookies, or receive a warning before a cookie is stored.

N. Privacy of Children

We do not knowingly intend to collect information from or direct Zowasel services to children aged 16 and under. If Zowasel learns that information has been received from a child under 16, then Zowasel will delete such information.

O. Retention of Information

Zowasel Inc. retains Your Personal Data only for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.

P. Marketing

Zowasel may contact you by email, text, or other electronic communication to provide You with marketing materials about Zowasel products or services that may interest You.

Q. Privacy Policy Updates

From time to time, we may change and post revisions to this Privacy Policy, which will become effective upon posting the revised Policy on the Site.

R. Contact Us

If you have any questions or complaints about this Privacy Policy or our treatment of your personal or credit information, or if you would like to access or amend your personal information, please contact us: legal@zowasel.com